When we get a puppy, we are happy and looking forward.  We look forward to the times we will spend in the company of our adult dog, and all things we will do and all the fun we will do together.  We realize that there will be work along the way, including taking the dog to the vet, training and cleaning up after him, not to mention the dust bunnies and other household reminders he will leave in his wake. 

Late last night, at the end of our business day, at around 10:30 in the evening we picked up our business messages. One of the messages came from a new puppy owner who was obviously frantic. “Call quick” the message said. “We don’t know what to do!”